Rate your communication skills
Open, honest communication skills sit at the core of all healthy relationships, both in your personal and business life. First, it’s important to be aware of your communication style and tendencies. Then, you can work on improving those areas that may cause conflict or misunderstanding in your relationships.
Part 1: Self-audit
I make a good first impression.
I pick up underlying feelings from others.
I get my ideas across to others.
I communicate openly even when things are tough.
I don’t talk too much.
I can draw out others in conversation.
I stay open to others’ ideas.
I give clear instructions to others.
I can ignore the hostility of others.
I speak up for my own opinion.
I give clear presentations to a group.
I can stay silent when necessary.
I listen attentively to criticism.
I persuade others to do what I want.
I give clear feedback to others on what they have done well.
I understand others’ ideas.
I leave discussions that don’t involve me.
I interview others effectively.
I gather information from others.
I put people at ease.
I can put others’ negative comments out of my mind.
I let others know how I feel.
I contribute effectively at meetings.
I come across well when I’m interviewed.
I build rapport with others.
I get others to accept my ideas.
I pick up the audience’s reaction to my presentation.
I help a meeting progress.
I convey my feelings to others
I can decide when it’s best not to make comments.
I understand when someone is upset.
I find out about other people’s interests
I can make conversation easily.
I communicate my emotions clearly when I choose to.
Overall Communication Score [maximum score 204]: ______ [give raw score and percentage]
Key Skill Areas (give percentage)
Active Listening [maximum score 42]: ______
Clarity [maximum score 30]: _____
Confidence [maximum score 48]: ______
Personal Style [maximum score 42]: ______
Sensitivity [maximum score 42]: ______
Part 2: What Did You Learn?
Set aside some quiet time to consider your results.
Which category scored as your strongest set of communication skills?
Which category scored as your weakest set of communication skills?
What surprised you about your results?
What would you like to work on most?
What help and cooperation from others might you need to improve your communication skills?
What is the next step you can take this week to improve your communication skills?