Communication is a two-way dynamic and primary life skill, and it begins with you. Who you are. How you feel about yourself. What you convey to others in all that you do. Building strong, positive relationships is a solid starting point in becoming an effective, two-way communicator. Practice these ten basic behaviors every day: Greet Read More
Want to tap into your creative side? Creativity, in a broad sense, is the process of generating ideas that help solve a problem or produce something new. We all have the ability to be creative. A person doesn’t have to be “artistic” to be creative. Creativity is not just about the ability to paint a Read More
Whether you are writing a proposal, a business case, or a novel, you begin by considering your readers. In fact, identifying the audience for your business plan or annual report is just as important as your content. You are sharing these documents because you want something from the reader, such as money, moral support, or Read More
Oh, No! I Have To Say “NO” Many people have a really hard time saying “no.” Unfortunately for those that do, there will be times when you must. Choose the kind of “no” that best suits the person and situation. Be firm and calm with your “no,” and do not say, “I’m sorry.” Provide Read More
Our body language often communicates more than the words we speak. In most situations, we’re not aware of the signals we send through our faces, eyes, gestures, and posture. Communicating with verbal and non-verbal messages can create or shatter trusting relationships. Our body language can also help reinforce and add credibility to our message, or Read More
Being a good listener starts with being an active listener. Active listening is really an attitude, one that focuses on building shared understanding. It involves trying to understand the speaker’s point of view. When we decide to understand the complete meaning, we listen for the conversation content as well as the speaker’s attitude. This two-way Read More